Call Us: 502-815-7000 or 1-800-WIN-NET2
Business Hours
Tech. Support
  • Mon-Fri 9am-6pm
  • Sat. 10am-2pm
  • Sun. Closed

Billing & Sales

  • Mon-Fri 9am-5pm
  • Sat-Sun Closed
Indiana customers can call us at 800-946-6382
Helpful Hint!

Internet connection problem?

  • Power off your modem/router for 30 seconds, then turn it back on
  • Feel free to contact us
Latest Articles
· If I cancel my phone...
· How can I setup my o...
· My DSL is down, why?
· How can I check my i...
· Whenever I use Outlo...
My DSL is down, why?

Most of the time, a DSL outage can be fixed by simply turning the DSL router off for a minute or so and turning it back on again. Usually, if the DSL goes down, the router will automatically try to re-connect, but sometimes a restart is necessary. Also, restart your computer or refresh its network, and restart any networking equipment that's hooked up to the router.

Render time: 0.20 seconds